An effective transport policy is important for any flatbed heavy haul company. Heavy haul transport companies must make sure that the programs and policies result in the prompt and safe delivery of goods for the customers.
Here are some of the ways flatbed carriers in South Carolina make sure that their transport policy is effective in meeting the needs of the customers.
1. Data Analytics
A modern flatbed heavy haul company uses technology to evaluate the effectiveness of its transport policies and programs. They have a robust program for recording driver performance in heavy haul transport to and from different locations.
Management carries out data analytics and reviews statistics regarding driver performance. They analyze driver performance data regarding prompt delivery, traffic violations, and other metrics. This allows them to know whether the program has been effective in meeting customer expectations.
How Does a Flatbed Heavy Haul Company Evaluate Transport Policies?
2. Feedback and Feedforward
Feedback refers to getting input regarding the heavy haul transport services. Companies must get feedback from key stakeholders that are impacted by the transport policies. The two important stakeholders from which the company must get feedback regarding its programs and policies include company employees and customers.
Feedforward covers the same evaluation as the feedback but in a positive manner. It involves getting feedback from customers and drivers to improve the heavy haul transport program.
Responsive flatbed carriers use the input from the feedback and feedforward survey to refine the transport program. It allows them to improve the transport policy by getting input from the internal and external environment. The process is ongoing that ensures that the transport policies are programs are effective, up-to-date, and help in satisfying both employees and customers.
3. Evaluating Compliance with Legislations
Flatbed carriers must also ensure that their transport programs and policies comply with state and federal legislation. The company’s transport policies must comply with rules regarding the transport of heavy goods.
Legislation requires that carriers transporting heavy machinery or equipment display the “Overhead Load” sign for all loads that are more than 12-inch wide. The sign must be placed at the rear and front of the vehicle. In addition, the legislation requires flags on each corner of the vehicle.
Permits for carrying oversize goods must be obtained that are valid for up to seven days. The transport policies must also adhere to other legislative requirements such as operating time (30 minutes before sunrise till 30 minutes before sunset), days (Monday to Saturday), and restrictions regarding travel on highways near urban areas.
A flatbed heavy haul company must make sure that its programs comply with state and federal rules regarding oversize goods. They must also make sure that the transport services meet the requirements of customers and employees through data analytics.
Heavy Haul Transporting is one of the most reliable flatbed carriers in the USA. We have created robust policies and programs to handle all types of heavy machinery and equipment. Dial (844)337-4909 today if you are looking for an experienced flatbed transporting company.