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Wed Apr 13 07:11:02 CDT 2022

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TruckSmarter shutting down

TruckSmarter said it is being acquired and that its driver app will be shut down on Friday.

AI chat-based interface, Dispatch, allows truck drivers to find and book shipments without navigating load boards. Drivers can ask questions to find loads and AI agents handle the bidding and booking. Over 500,000 carriers are using TruckSmarter’s platform, which includes a free load board.

Automated email replies from TruckSmarter said active Dispatch subscriptions will be canceled on Friday, but that invoices paid in the past 30 days will be refunded within seven business days of cancellation.

The acquiring company was not disclosed.

A statement from Dan Kao, co-founder and CEO at TruckSmarter, appears on the company’s Dispatch app. Trucking groups and drivers have reposted the image on social media platforms.

“Thank you for trusting TruckSmarter and allowing us to be part of your business over the past five years,” Kao said. “We’re deeply grateful to everyone who used our products, shared feedback, and supported us along the way.”

TruckSmarter sold its factoring and banking unit to OTR Solutions last year as part of a strategic shift to focus solely on Dispatch and load board solutions. OTR Solutions has not acquired the remaining portion of TruckSmarter, a representative from OTR Solutions told FreightWaves.

TruckSmarter is a private-equity backed company. It raised $16 million in September 2025 to “accelerate growth and product innovation.” In conjunction with the fundraise, it announced the launch of Dispatch.

Why it matters? The shutdown of TruckSmarter’s Dispatch app removes a key tool drivers use to efficiently bid on and book freight without navigating traditional load boards. This disruption forces users to quickly find alternative methods for managing their business.

More FreightWaves articles by Todd Maiden:

The post TruckSmarter shutting down appeared first on FreightWaves.

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